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Red Hat Publishing

Refund Policy

Privacy Policy—Credit/Debit Card Information

Subject to circumstances we may offer refunds prior to shipment. Once an order has been shipped, the sale is final and no refund will be given, unless the goods are faulty.

Your Information is used only to the extent necessary to complete your order and to keep you informed of new products and services. We will not provide any of your information to others, unless required to do so by law. Email addresses, however acquired will not be distributed.


We will ship to you within 7-10 business days.*

When you place an order, shipping costs are calculated based on the destination, weight of your items, and the shipping option you choose. Your shipping options will be displayed during the checkout process before payment.

*Delivery times vary with shipping options.



Author Submissions

Your credit card information is securely stored in our system in an encrypted form. Communication between redhatpub.com and our bank is performed according to bank-supplied security requirements. Credit card information is removed from our systems once your order has been paid.

Our Commitment to Resellers

Red Hat Publishing accepts submissions year-round. We are always seeking authors interested in writing books that fit in with our mission of emergency fire safety training. If you intend to write a book please contact our publishing team if you are interested in submitting a proposal. email George Dodson, Managing Editor.

Email: George@redhatpub.com.

Red Hat Publishing is renowned for the highest quality publications and is rapidly developing a network of independent resellers committed to delivering advanced training programs for the fire and EMS services. For reseller/distribution information, please call 410-279-1882 or email order information to George@redhatpub.com.


We offer great discounts for educational institutions and bulk orders in general.

We value our relationship with our customers and welcome feedback on our products.